There are tasks being performed and called “IT problem management” at every type and size of business. But most of those fall short of the goals of true, proactive problem management – to resolve incidents, identify and address their root causes, and reduce occurrence and recurrence of incidents and problems.
How best to ensure your IT people, processes, and technologies are adequately prepared
to deliver proactive problem management?
Learn more from experienced experts at this informative, valuable one-hour webinar.
If you are an IT decision maker, or a change, configuration, or incident manager, you’ll want to attend this event. Bring your questions and experiences for a spirited discussion, and leave with ideas you can use.